Visitor
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1 Message
DVR will not record anything
Have no record option when trying to schedule a recording through TV. When I hit the record button on the remote, indicates I don’t have DVR services. Everything online shies recorded, etc.
Visitor
•
1 Message
Have no record option when trying to schedule a recording through TV. When I hit the record button on the remote, indicates I don’t have DVR services. Everything online shies recorded, etc.
XfinityBrianH
Official Employee
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1.3K Messages
2 years ago
Can you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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