1 Message
DVR Service suddenly changed
I would like to know why Xfinity suddenly changed the way they calculate their DVR recordings? Well wait I know, so that they can charge you more for the same service that you have had for years. Xfinty should be ashamed of themselves.
XfinityDilary
Official Employee
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2.2K Messages
1 year ago
Hello, @1ripoffservice. Thanks for posting on our community forums for assistance. I'm sorry to hear you feel this way. We'd like to help with any service concerns. Currently, your X1 DVR can record approximately 150 total hours of HD programming on the hard drive and 150 hours of Cloud DVR storage per X1 DVR. You can purchase additional Cloud DVR storage hours by visiting www.xfinity.com. For more information, you can visit our X1 DVR Services Overview page. Would you mind clarifying what you mean by the way we calculate the DVR recordings?
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