2 Messages
Dvr issues
All of a sudden, I’ve noticed that a lot of programs on my DVR were randomly deleted and even though I have much less stuff on my DVR now my storage percentage has gone up. Anybody know what’s causing this?
2 Messages
All of a sudden, I’ve noticed that a lot of programs on my DVR were randomly deleted and even though I have much less stuff on my DVR now my storage percentage has gone up. Anybody know what’s causing this?
XfinityMarcos
Official Employee
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1.8K Messages
6 months ago
Hi user_fsxyg3, thanks for coming to our Forum for help with your DVR issues. I record a ton, so I would be pretty annoyed to find missing recordings. Let's roll up our sleeves and get this figured out, I have your back every step of the way. Did you recently make a change to your services? Do you know if the recordings that are missing were saved locally or to your Cloud DVR?
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user_fsxyg3
2 Messages
5 months ago
Some were saved to the cloud and some were locally but it’s a noticeable difference in the amount of storage I have now
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EG
Expert
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107.1K Messages
5 months ago
@user_fsxyg3 @XfinityMarcos @XfinityJoe
Please circle back here and post any possible solutions for the issue here in these open forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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user_387185
Contributor
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20 Messages
14 days ago
I am having similar issues. I schedule recordings and it records but they completely dissapear within twenty four hours. Been on the phone for hours, guarantee it's fixed day after day but in true Comcast form it is not.
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