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Thursday, November 30th, 2023 9:59 PM

Closed

Duplicate phone number for Xfinity home phone and a not hooked up cellphone

Explain to me how Jeanetta [Edited: "Personal Information"] [Edited: "Language"] my Xfinity Comcast account up so bad. 

Sonya [Edited: "Personal Information"]

[Edited: "Personal Information"]

I have a non hooked up cellphone previous from Metro PCS with no actual phone number but it's now the same number as my Xfinity home phone already ported over for over 2 months. [Edited: "Inflammatory"]

Official Employee

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827 Messages

2 years ago

@user_ee1328 Thanks for sharing that your number is on the home and cell phone lines. We'll help point you in the right direction for a quick resolution. Are you attempting to have Xfinity Mobile service to that cell, or only sticking to the home phone service? 

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