Dropping internet ethernet and Wifi

We have had issues since we moved in, we have had several xfinity techs and nothing has changed last time here said it was security setting wpa3 switched to wpa2 same result.

I have XB8

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mweags

Contributor

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47 Messages

2 months ago

I also cannot sign in I receive this message

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Email Address already exists. Please use a different Email Address.

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@mweags Thanks for meeting us here in our community. We're happy to help with all your concerns. Can you tell us if the techs, or you swapped out all the cabling and splitters inside the home? We just want to ensure the cabling isn't part of the connection issues.

As far as the email issue, where are you attempting to log in?

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2 months ago

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mweags

Contributor

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47 Messages

It seems everything is working very well right now we got text last Thursday that they found problem with our service and we would be going down once it came back up it has been working great….. Let’s hope the issues are solved

2 months ago

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XfinityKei

Official Employee

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1.7K Messages

@mweags This is great news! I’m so glad to know your internet connection has been working great! If you need more assistance please don't hesitate to create a new post for us!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

2 months ago

0

Customer Service

mweags

Dropping internet ethernet and Wifi

mweags

Let's get started!

XfinityLinda

mweags

XfinityKei

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