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mweags
Rousing Reactor
Expressive Exchange
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46 Messages

Tuesday, May 6th, 2025 9:26 PM

Dropping internet ethernet and Wifi

We have had issues since we moved in, we have had several xfinity techs and nothing has changed last time here said it was security setting wpa3 switched to wpa2 same result.

I have XB8

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mweags

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46 Messages

3 days ago

I also cannot sign in I receive this message

Let's get started!

Email Address already exists. Please use a different Email Address.

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XfinityLinda

Official Employee

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1.8K Messages

@mweags Thanks for meeting us here in our community. We're happy to help with all your concerns. Can you tell us if the techs, or you swapped out all the cabling and splitters inside the home? We just want to ensure the cabling isn't part of the connection issues.

 

As far as the email issue, where are you attempting to log in?

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