Visitor

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4 Messages

Friday, April 3rd, 2026 3:20 PM

Closed

Dropping ABC

It stands to reason that if Xfinitu is no longer paying Scripps that they now have a net surplus of funds. All of this stuff about bringing us exemplary entertainment yet not addressing the customer’s questions is dodging the issue. We have a right to expect receiving the major networks. Either bring back ABC or lower our bills. 

This conversation has been merged. Please refer the main conversation:

E. W. Scripps Programming Agreement Expired

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Expert

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117.5K Messages

21 days ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.3K Messages

21 days ago

Good morning @user_h80utt. Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges.

Visitor

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4 Messages

Unfortunately, you did not address my position.  If Xfinity is not paying E.W. Scripps for programming, there should be a surplus of funds since our rates have not decreased.  It seems reasonable, therefore, that this surplus would be rebated back to the consumers.   With so many consumers leaving cable TV, it would be a good faith response.  

I don't expect that we will come to an agreement.  

Official Employee

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681 Messages

Unfortunately we do not give out surplus because we are negotiating with a company for service. 

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Visitor

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3 Messages

5 days ago

You’re negotiations are taking far too long and we are not getting the service that we expected to get for the price that we are paying. Can anyone address that concern?

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