karenlynn58's profile

Visitor

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1 Message

Friday, July 18th, 2025

Drop some services

I need to drop home phone and tv

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Expert

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113.3K Messages

2 months ago

The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.4K Messages

2 months ago

 

karenlynn58 Hi there. We can assist in dropping those services in your cable package. Will you please send our team a direct message with your full name and full address?
~~~~
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

Visitor

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1 Message

Got a new iPad. How to cancel phone number on it

Official Employee

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1.6K Messages

 

sfhope Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

 

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