Visitor

 • 

2 Messages

10/14/2026 2:24 PM

Drop Line removal

How do I reach someone at xfinity to arrange to permanently remove an overhead drop line?

Oldest First
Selected Oldest First

Official Employee

 • 

3.9K Messages

1 hour ago

@user_vh22dn

Thanks for reaching out to us, to clarify are you looking to have an aerial drop removed from a location that no longer needs Xfinity services?

Visitor

 • 

2 Messages

yes please. 712 2nd Ave SE Minneapolis MN 55414

Official Employee

 • 

4.5K Messages

Awesome, I appreciate that information. Can you tell me where on the home the line is located? If you have a picture as well, that would be ideal to provide to our local team. :) Gives them a better idea on if we need any special equipment to remove that line.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
forum icon

New to the Community?

Start Here