SusanM20's profile

Regular Visitor


2 Messages

Tue, Sep 15, 2020 2:00 PM

Drop cord

We upgraded our service couple months ago, Tech left a orange cable hanging from the pole to our trailer. 

We need it buried... Please


Thank in advance



Official Employee


2.8K Messages

7 m ago

Greetings, @SusanM20! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you have an orange cable hanging from the pole. As a homeowner myself, I would hate to have random wires hanging about. I would like to have a look into this for you. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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