1 Message
Drop cable
My internet service was initiated over a month ago and the drop cable has not been buried. What do I need to do to get it done?
1 Message
My internet service was initiated over a month ago and the drop cable has not been buried. What do I need to do to get it done?
XfinityRaf
Official Employee
•
1.4K Messages
3 years ago
Good afternoon @user_0ou73d. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. Thanks!
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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