U

Visitor

 • 

1 Message

Thu, Jun 17, 2021 11:59 PM

Drop cable

We've had a drop cable traveling across our property over to the neighbors yard for at least 10 months now. We need this removed or barried asap. Please help.

Responses

Latoque

Expert

 • 

28.9K Messages

3 m ago

Moved from Email forum.

Official Employee

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2.9K Messages

3 m ago

Yikes! @user_74ea41, 10-months is a long time! I'm really glad you chose to reach out to us here on the Xfinity forums because this is something we can absolutely help you with.

Please send us a Live Chat with your first and last name as well as your service address so we can get that line out of your way quickly.

 

To send a Live Chat, please click on the chat icon on the top right of this page, next to the bell. Make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.

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