1 Message
Driver complaint
How do I make a complaint about an xfinity van parking in front of my house every night? Parking in residential neighborhoods is against county code. The xfinity driver lives on another street but doesn't want to park it in front of his house, so I have to look at it everyday. Xfinity chat tells me they can't do anything and to call customer service. And when I call customer service, they say they it will not happen again but nothing has happened.
XfinityBenjaminM
Official Employee
•
2K Messages
1 year ago
@DCMOBSTER Hello! Thank you for reaching out to us here on our Community Forum. Can you please send us a Direct Message with your full name and address? We can certainly take a closer look at this for you. Here are instructions on how to send us a DM in case you need them:
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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