U

Visitor

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1 Message

Monday, May 19th, 2025 3:52 PM

Downgrading internet plan

I have been hoping to downgrade my home internet plan as it is getting too expensive. I tried clicking on the "change speed" option, but it only lets me add more to my current plan. I just want a downgrade and to make sure that my plan is internet-only. 

Expert

 • 

110.4K Messages

19 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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