notayout's profile

Regular Visitor


1 Message

Sun, Oct 18, 2020 8:00 AM

Downgrading Bundle

I've had a xfinity Internet, Voice and TV bundle for years. Reviewing my bill of $225/m seems extremely high considering I don't have any premium channels or sports channels and my speed is less than 200mb. Looking at dropping the bundle, going with xfinity 1GB and Voice and getting all  my TV from another vendor.  Should be able to save $55/m, have faster internet and more of the channels I actually watch.

Anyone gone down this road? Streaming services seem to be pretty good now.




Official Employee


6.7K Messages

7 m ago

Hello notayout. I can assist with reviewing your account and the available change of services options that will help you get your price into the range your comfortable with. If you would like assistance, please send me a private message and include your full name and service address so I can access your account. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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