New Poster
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1 Message
Downgrade Xfinity Plan to Internet Only
Hello,
I am looking to downgrade my Xfinity account plans to Internet only and I am having a difficult time trying to find Internet Only plan for my area.
I do not want to continue to pay for services that I no longer use, any pointers or help on how I can go about cord cutting online?
Regards,
Change4Gud
Responses
ComcastMichelleR
Official Employee
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375 Messages
5 m ago
@Change4Gud Thanks so much for taking the time to reach out to us regarding your programming change concerns. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your home and we want to do all that we can to assist. We always have offers and options, available for our current customers I would love to get you set up with an account review. Can you please reach out through private message with your first and last name, name on the account if different, and service address? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: https://comca.st/3su9XID
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Again
Expert
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25.8K Messages
5 m ago
@Change4Gud To send @ComcastMichele a Private Message please click on her name and then on Send a message.
@ComcastMichele Please modify your macro to include this information. Thanks.
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