1 Message

Thu, Jun 23, 2022 4:58 AM

Downgrade to internet only

I want to change my plan to internet only.

Official Employee


589 Messages

3 d ago

Greetings, @user_0028ee! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about making changes to your service. You have definitely come to the right place for assistance.


If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.


To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live session.

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