callief's profile

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1 Message

Mon, Oct 5, 2020 3:00 PM

Downgrade to Internet Only Plan

Hi! I would like to downgrade to an internet only plan but I cannot seem to figure out how to do it. The chat assistant is not helping.

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BruceW

Gold Problem Solver

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22.3K Messages

7 m ago

I don't think you can do it online unless an employee takes care of it for you. You'll probably need to call one of their customer service reps at 1-800-Comcast.

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