Mon, Oct 5, 2020 3:00 PM
Hi! I would like to downgrade to an internet only plan but I cannot seem to figure out how to do it. The chat assistant is not helping.
7 m ago
Gold Problem Solver
I don't think you can do it online unless an employee takes care of it for you. You'll probably need to call one of their customer service reps at 1-800-Comcast.