Hi! I’d like some help downgrading my plan to internet only please. I haven’t been able to get through on the phone and I’m paying for something I can’t use. Thanks!
Hello, @Jenny07! Thank you so much for reaching out to Comcast today over our Community Forums! We would be more than happy to help review your options for changing your services.
To get started, please send us a Private Message with your first and last name.
To send a private message, please click my name "ComcastMartinR" then select "Send a Message" on the right side.
Thank you!
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
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ComcastMartinR
Official Employee
•
134 Messages
2 m ago
Hello, @Jenny07! Thank you so much for reaching out to Comcast today over our Community Forums! We would be more than happy to help review your options for changing your services.
To get started, please send us a Private Message with your first and last name.
To send a private message, please click my name "ComcastMartinR" then select "Send a Message" on the right side.
Thank you!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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