lingyun's profile

New Poster

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5 Messages

Friday, April 11th, 2025 3:12 AM

Downgrade my plan

I’m willing to downgrade my plan to internet only.

Expert

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109.9K Messages

9 days ago

Moved here.

Official Employee

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1.4K Messages

9 days ago

 

lingyun My team can help you look into internet promotions today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

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