Downed Wires

Hi!

I have had downed cable wires on the ground for over 3 months. Several tickets have been opened up and closed as if completed, but Xfinity /Comcast has not placed the wired off the ground and back on the poles. This stated on June 12, 2026 after lightning took out a utility pole. Ameren replaced the downed pole but Xfinity has left their cable wires on the ground. This is extremely dangerous and they are keeping me from accessing the back part of my property.

Need assistance!