Downed Wire

user_3uw33z Thank you for taking the time out of your day to bring this downed cable to our attention so we can get the local team out there to address it. Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and get started on a resolution.