Visitor
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1 Message
Downed wire
I have an old comcast wire downed in my yard.
if somebody does not come to deal with it today, I will cut it and throw it in the trash
Visitor
•
1 Message
I have an old comcast wire downed in my yard.
if somebody does not come to deal with it today, I will cut it and throw it in the trash
XfinityJohnG
Official Employee
•
2.6K Messages
2 hours ago
Thank you for reaching out to our team here. I will be happy to look into any issue with our line there. Can you send me a direct message with your full name and the address for where that line is located? To send a direct message.
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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