Downed Wire

The wire between the pole and our house was broken during a recent storm, and we've been without service for a week. Can someone please come out and repair it?

Thank you.

Responses

XfinityBenjaminM

Official Employee

•

2K Messages

10 months ago

user_ze02nu Hello! Thank you for reaching out to us here on our Community Forum. Thank you for letting us know of the broken line and we'll be happy to help! Can you please send us a Direct Message with your full name and address? Here are instructions on how to send us a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

0

Customer Service

user_ze02nu

Downed Wire

XfinityBenjaminM

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