Visitor
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1 Message
Downed wire
Hello- there is a line/wire down at my house. Can someone come look at it and remove it? I think it was to my old landline.
Visitor
•
1 Message
Hello- there is a line/wire down at my house. Can someone come look at it and remove it? I think it was to my old landline.
XfinityJoe
Official Employee
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584 Messages
9 months ago
@Kjportillo We would be happy to look into this for you. Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
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