U

Visitor

 • 

1 Message

Monday, May 8th, 2023 2:26 PM

Closed

Downed wire

There is a downed wire in my backyard.  Called power service and they believe it is a cable line. Please send someone. 

Thankyou,

Expert

 • 

110K Messages

2 years ago

The concern is not "E-mail" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Problem Solver

 • 

1.1K Messages

2 years ago

Hi there! We would be happy to help @user_506cf3. Please send us a DM with your name and address to continue. 

 

Here's the detailed steps to direct message us:

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• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

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• Press Enter to send your message

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