Visitor
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2 Messages
Downed wire in street
Our cable/ internet/ phone is out. The wire is laying out into the street where the snow plows are coming down the street.
Visitor
•
2 Messages
Our cable/ internet/ phone is out. The wire is laying out into the street where the snow plows are coming down the street.
XfinityAngie
Official Employee
•
2.3K Messages
3 hours ago
@user_b0rl4b,
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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