Visitor
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1 Message
Downed telephone wired
Hi, we were having construction done on our foundation and the workers pulled the telephone line down from the post were the power lines attach.
We have internet through Xfinity and were wondering if it would be possible to reattached the telephone wire.
If this is not a service you offer could you please offer a suggestion as to who we could contact ?
thank you for your future help.
CCJoshua1
Problem Solver
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567 Messages
2 years ago
Good afternoon, and thanks for letting us know about your situation. I can imagine how upsetting it is to have a line down like this, but we're here to help! First, Comcast does not offer phone services (standalone) through a cable. Our phones operate over IP, so if you have internet active now, and the cable in question isn't attached, it's likely not our cable. The good news is that you can contact the city or utilities company to determine who owns that line, and go from there. If you have any questions, we're here to help 24/7!
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