Visitor

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4 Messages

Thursday, August 20th, 2026 12:23 AM

Downed lines

I have three downed lines and I’m pretty sure 2/3 of them are xfinity’s or AT&Ts and are not in use anymore. I’d like to get them removed. 

Oldest First
Selected Oldest First

Official Employee

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2.7K Messages

2 hours ago

Thanks for meeting us here in our community about the downed lines, @user_steele. We'd be happy to look into this for you. If you're certain the lines belong to us, we can send a tech out to remove them, but there would be a $100 fee charged, and it would be non-refundable. Let me know if you'd like to move forward with the appointment.

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