U

Monday, October 16th, 2023 4:27 PM

Closed

Downed lines in backyard

Need contact number to call about Comcast wires laying on ground after tree fell and brought down all lines. 

Official Employee

 • 

1.8K Messages

2 years ago

@user_l3jdq9, Thank you for reaching out to Xfinity Support. I am sorry to hear you had a tree take down some lines. We can help you here if you'd like, or you can call 1-800-Xfinity. If you would like us to assist you here, just send us a DM with your name and full address by doing the following:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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