Support
Offers
Sign in
Visitor
•
1 Message
Wednesday, July 16th, 2025 9:59 PM
Posting my first message so I can see if the direct/peer-2-peer icon pops up
Like
Comment
Follow
Responses
Expert
111.7K Messages
6 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
@user_oqaelq
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
EG
Expert
•
111.7K Messages
6 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
EG
Expert
•
111.7K Messages
6 hours ago
@user_oqaelq
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
0
0