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Tuesday, April 23rd, 2024 1:36 PM

Closed

Downed line

The Comcast line to my house fell down. Looks like a fastener failed. Need this fixed right away. Have tenants.

Official Employee

 • 

1.9K Messages

1 year ago

Hello, @user_4vfj3e. Thanks for making us aware of the downed line via Forums. You're definitely in the right place to getting this taken cared of. How are your services working at this time? Are they being affected by this in any way?

In order to get started, can you please send me a private message to Xfinity Support by clicking the chat icon in the top right?

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