1 Message
Downed line
There is a cable line down, laying across Vickie Dr. I have called the non emergency police number, I have called Xfinity and nothing so the address is Vickie Dr Madison Heights VA. The line is hanging across the power lines, to the ground and across the road
XfinityJohnG
Official Employee
•
1.9K Messages
2 years ago
Thank you very much for reaching out to us here @user_465e04, and for the information on that cable line issue. will be happy to submit that information to the team out there. Could you send me a direct message with your full name so that we can get that taken care of?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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