1 Message
Downed Line
I need to report a downed line in my yard. I went through the process online of creating a hazardous conditions ticket on Thursday, July 20th but have received no updates of any kind.
1 Message
I need to report a downed line in my yard. I went through the process online of creating a hazardous conditions ticket on Thursday, July 20th but have received no updates of any kind.
Accepted Solution
XfinityGabriel
Official Employee
•
2.2K Messages
2 years ago
Hi, @mcwalters! It's a great day at XFINITY! We appreciate you for spending your time today to contact XFINITY to report that downed line. The last thing I want is for someone to get injured. I am sorry to learn that you have not received that update. You've come to the best place in virtual land for help with this. To research this further, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.
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