Visitor
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1 Message
Downed line to my house
Hello. A branch fell on the line that leads to our house and now it's laying on my lawn. Could you please send someone to fix this?
Visitor
•
1 Message
Hello. A branch fell on the line that leads to our house and now it's laying on my lawn. Could you please send someone to fix this?
XfinityKei
Official Employee
•
2.2K Messages
2 hours ago
@user_8ug0c8 Our team can help! Can you please direct message me your first and last name along with your full service address so that I can assist?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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