1 Message
Downed cable wire
My neighbor cut the cable line from my garage to the pole as it went over her property. I am selling this home currently and have been asked by the realtor to have it rectified. I need urgent help.
1 Message
My neighbor cut the cable line from my garage to the pole as it went over her property. I am selling this home currently and have been asked by the realtor to have it rectified. I need urgent help.
XfinityMartyR
Official Employee
•
2K Messages
2 months ago
Hello, thank you for reaching out today. We can have a technician scheduled to come out and repair the line for you. Please send us a direct message.
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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