Visitor
•
1 Message
Downed cable lines
The Fed X truck just pulled downed the cable lines from the poles while backing into our driveway.
Visitor
•
1 Message
The Fed X truck just pulled downed the cable lines from the poles while backing into our driveway.
XfinityJon
Official Employee
•
208 Messages
6 days ago
Good afternoon user_94hn2g. I am sorry to hear the line got pulled down. I will be happy to assist you with getting this taken care of. I would need some additional information.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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