Visitor
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1 Message
Downed cable line
Cable has come loose from the side of the house and is sagging across the yard. It appears to be attached to your drop line and may have been pulled loose by a tree branch. I am unable to get any message through to Xfinity through normal channels to get this issue repaired. Looking for any assistance on here from customer service to get this fixed.
XfinityQuemekia
Official Employee
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1.2K Messages
2 hours ago
Hi there @user_72e64w! Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. If needed, we will invite you to send us a Direct Message.
Thank you so much for letting us know about the downed line. Just to make sure you are taken care of, are your services currently being affected by it?
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