user_1gwksm, Hi there! Thanks for taking the time out of your Wednesday to reach out. I can understand how concerning and disruptive a downed line can be. You've come to the right place. Over social media, we are a team of experts who can assist with safety concerns such as this. We can help. Please check to make sure everyone keeps a safe distance from the line, and let us know if it appears to be blocking access or posing an immediate hazard. If you’re able to share whether it’s a cable line or power line and whether services are currently out, I can help get this reported and point you to the fastest next steps.
XfinityGabriel
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21 days ago
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