Skip to main content

    Support

    Offers

U
user_8ocvx8
1st Topic

Visitor

 • 

1 Message

Thursday, June 5th, 2025 10:01 PM

downed cable line

There is a downed cable wire hanging behind [Edited: "Personal Information"].   What steps do I have to take to have the issue addressed.

Ideally, I do not want the wire attached to my house.

Question

 • 

Updated 

2 days ago

 • Edited

11

1

0

XfinityDilary

Official Employee

 • 

2.3K Messages

2 days ago

 

user_8ocvx8 Thanks for posting on our Community forums for assistance with your wire. We can help report this and get it fixed. Could you please send our team a Direct Message with your full name? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

0

0

forum icon

New to the Community?

Start Here