Downed Cable Line in the street

There is a downed cable line blocking the entrance to my house and driveway at [Edited - PII}.

It has been there for over a week. Please raise or remove the cable line so I can have safe access to my house and driveway.

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user_vgotxl

Visitor

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3 Messages

4 days ago

There has been a downed cable line in front of [Edited: "Personal Information"] for a week. Please remove it

Note: This comment was created from a merged conversation originally titled Downed Cable Line in the street

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Again

Expert

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31.5K Messages

Moved to Customer Service as this has nothing to do with the Guidelines board.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

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5 days ago

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XfinityChelseaB

Official Employee

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1.7K Messages

4 days ago

Hello @user_vgotxl, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, and your address , I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

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Customer Service

user_vgotxl

Downed Cable Line in the street

user_vgotxl

Again

XfinityChelseaB

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