Visitor
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1 Message
downed cable line across main street
police came, they blocked the road. Cable line is hanging low from the snow and over the road and now a truck pulled the post on my roof down because it still hasn’t been fixed. I called four hours ago and still no technician has come out here. When are they coming?? Been deemed hazardous.
XfinityChelseaB
Official Employee
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2.2K Messages
2 hours ago
Hello @user_hni0bm, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Please follow the steps on how to Report an Xfinity refund issue, payment issue, or safety concern online here. Follow the steps to report the concern for the low-hanging wire, and the right team will reach out to you.
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