Visitor
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1 Message
Downed cable backyard in grass
Neighbors house [EDIT: Personal Information]
i cut the grass for them, they do not use cable. I told them i would report.
Visitor
•
1 Message
Neighbors house [EDIT: Personal Information]
i cut the grass for them, they do not use cable. I told them i would report.
CCBrandon1
Problem Solver
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770 Messages
2 years ago
Hello @user_70d878 Thank you for bringing this to our attention. I can understand the importance of getting this taken care of. We offer a number of ways to report an issue. Please use this link https://www.xfinity.com/support/articles/report-an-issue to report the concern. If you prefer to get this resolved one on one, please send me a direct message to get started.
To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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