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Friday, March 15th, 2024 6:43 PM

Closed

Down wires

Hello I live in the Baltimore md area and I tripped and fell over a wire how do I go about this matter 

Official Employee

 • 

2.3K Messages

1 year ago

Oh no! I hope you're doing okay after tripping, @user_tipdh1. You've reached the right team for help. We'll ask a few questions to gain a better understanding and work together. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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