Visitor
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1 Message
down wires on my roof
I don't have an Xfinity account but I have telephone lines lying on my roof and sagging very low over my deck and backyard, ruining my fruit trees and my roof. I need these removed immediately. This is not only poses a safety hazard but it is an extreme eyesore. I have tried contacting Xfinity numerous time over the past year to take care of this and have gotten zero response.
EG
Expert
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110.3K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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CCHeather
Problem Solver
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1.1K Messages
2 years ago
@user_1690ff
Thank you for reaching out to the Digital Care Team. I hate to hear this has been your experience and would love to investigate this for you! Please send us a PM with your first and last name, as well as address. To send a "Direct Message" message:
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