Visitor
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1 Message
Down wire
There is a wire down at [Edited: "Personal Information"].
FPL has tagged it and I have contacted Xfinity twice but it's still hanging. Please fix it. Thank yiou.
Visitor
•
1 Message
There is a wire down at [Edited: "Personal Information"].
FPL has tagged it and I have contacted Xfinity twice but it's still hanging. Please fix it. Thank yiou.
XfinityAmira
Official Employee
•
4.9K Messages
50 minutes ago
Hi user_lf5d1t! We appreciate you taking the time to reach out to us about this downed line. My team is here to help! So that we can submit a ticket for this, please send us a Direct Message.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” (upper right corner of this page)
• Click the “Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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