user_b1woqr Good morning! Thank you for reaching out to us for help with the downed wire in your yard. I'm in the northeast and we had some amazing storms roll through over the weekend. Driving through my neighborhood the next morning was a bit scary with the downed line and trees that we had. I hope that this is the only issue you are having from the storm that passed your home. One of the best resources I have found to help my friends and neighbors is our online report option for low hanging or downed lines and safety issues. You can report an issue here.
XfinityPaula
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