1 Message
Down Wire
A power cable fell down and is blocking the path for cars. I am not the account owner the cable needs to be removed.
1 Message
A power cable fell down and is blocking the path for cars. I am not the account owner the cable needs to be removed.
XfinityRay
Official Employee
•
2.8K Messages
2 months ago
Hi there, user_pxnngt! We would be happy to help further with the cable. We don't want that in the way and appreciate you reporting this! We can get our line team to come out and repair that.
Please send us a direct message with your full name and complete service address (or the address where the line is located) to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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