Visitor
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1 Message
Down cable lines
My rental property at [EDIT] has had cable wires down for 2 weeks. I contacted you two weeks ago and no one has come out yet to fix this issue.
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CCElizabeth
Problem Solver
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908 Messages
2 years ago
@user_191fd2
Hey there! Thank you for reaching out to our team via our Xfinity Community Forum! We appreciate you letting us know about the downed lines, and our team is happy to help.
Please send a direct message with your first and last name, as well as complete service address to "Xfinity Support". To do so, click on the chat icon located at the top right of this forums page.
1. Click "Sign In" if necessary
2. Click the "Direct Messaging" icon (upper right corner of this page)
3. Click the "New message" (pencil and paper) icon
4. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list
5. Type your message in the text area near the bottom of the window
Press Enter to send your message
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