R

Tuesday, May 28th, 2024 3:53 PM

Closed

Down Cable Line

Xfinity has a “Down Cable Line” in my yard and I’m unable to reach anyone in Customer Service to help resolve my issue..

Retired Employee

 • 

729 Messages

11 months ago

 

Rwstrick91 We are happy to help with this. Please send a direct message with your name and address. Thanks!! 

Here's the detailed steps to direct message us:  

  • Click "Sign In" if necessary 
  • Click the "Peer to peer chat" icon (upper right corner of this page) 
  • Click the "New message" (pencil and paper) icon 
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window 
  • Press Enter to send your message

 

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