U

Monday, February 12th, 2024 9:29 PM

Closed

Down cable line

Cable line was cut across our street and lying in the road.  We took cable line and is now wrapped around telephone pole.  It needs removed or hooked back up.

Official Employee

 • 

1.6K Messages

1 year ago

@user_fni5t9 You've definitely come to the right place for help with the downned line. Please send us a direct message for further assistance. Please include your full name and the service address. 

 

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